The item in the newspaper this morning made me laugh: United Airlines lost one of Dave Carroll's bags.
Now I"m not usually one to laugh at someone else's misfortune, but Dave Carroll, I am sure, will find a way to make lemonade out of this lemon. He's the Canadian musician who created the YouTube hit, "United Breaks Guitars". This funny song tells how baggage handlers tossed his guitar and broke it on an earlier flight.
This week Carroll flew into Colorado to speak about customer service at a convention. United lost one of his three bags filled with musical gear. It took them three days to find it.
No, it's not funny, but I'll bet it will be when Carroll is finished. I love the way he seeks a kind of revenge through humor. I have to fly United a lot, and I'm thinking of writing my own song--this one about carry-on luggage. Flight attendants now complain non-stop about how we need to find a place for our luggage and step out of the aisle so people can board because "it's a very full flight." (When is it not a very full flight? The last one I remember was a late-evening flight from Detroit about eight years ago.) They seem so annoyed at all the carry-on luggage and the trouble it causes.
Big surprise. Now that they are charging to check a bag, people like me who used to check a bag now haul it aboard. (Anyone who has ever had a bag disappear may logically wonder why anyone would pay for that privilege.) Boarding has become more of a clogged mess than usual.
Maybe I'll write a song, too:
United makes us pay,
and so there really is no way
that I will take that little tag
and let them take away my bag.
The plane is now top-heavy
'Cause of charges that they levy,
and we struggle to find space
while down below--a slower pace.
Down there's nothing much to load
while up above, "It must be stowed!!!"
Then they yell at us to hurry.
Makes you kind of have to worry
why the brains who gave us this
can't see that something is amiss
and that they wouldn't have to nag
if we could only check a bag.
So, United, want less battle?
Then don't treat us all like cattle.
Well, it's a start anyway. Now if I could only sing like Dave Carroll...






